
11-12-2004, 06:41 AM
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♦*♥Moderatrix♥*♦
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Join Date: Nov 2001
Location: on top of it all
Posts: 50,568
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-ll- Apology -ll-
How powerful is an apology? I was reading an article about DRs. being trained to apologize now for their mistakes especially when offerring settlement compensation. This in an effort to "do what is right" and to stem off larger law suits. Got me wondering....
Have any of you ever had a DR. apologize for a mistake they made?
Did it make you feel better or cause you to react differently than you would have, had they not apologized?
When my last child was born it was the best day of my life and yet a debacle. The next day the OB/GYN came to my room and apologized for misjudging some things and I could see in his face he was truly sorry. While I was still angry, I saw him as human and realized that while his poor conclusions made a bad situation worse, his expertise and quick thinking resulted in a sucessful resolution to the crisis.
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