My pet peeve! Ok...this might only mean something to a person who works in any sort of repair industry, but here goes. Someone calls in to report that they have no dial tone on their phone line...and they noticed it TWO WEEKS ago...and then they're crawling up our asses to have it repaired YESTERDAY! <hrmph> Ok, enough complaining...back to work

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"Seize the moment. Remember all those women on the 'Titanic' who waved off the dessert cart."~Erma Bombeck